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内容简介:
The international bestseller The Toyota Way explained the
company's success by introducing a revolutionary 4P model for
organizational excellence-Philosophy, People, Process, and Problem
Solving. Now, in Toyota Culture, preeminent Toyota authorities
Jeffrey Liker and Michael Hoseus reveal how Toyota selects,
develops, and motivates its people to become committed to building
high-quality products-and how you can do the same for your
company.
Toyota Culture examines the ?human systems? that Toyota has put
in place to instill its founding principles of trust, mutual
prosperity, and excellence in its plants, dealerships, and offices
around the world. Beginning with a look at the evolution of the
Toyota culture and why its people are the heart and soul of the
Toyota Way, the authors explain the company's four-stage process
for building and keeping quality people: Attract, Develop, Engage,
and Inspire.
Drawing upon numerous examples from Liker's decades of research
as well as Hoseus' insider access as a Toyota manager, Toyota
Culture gives you the tools you need to:
Find competent, able, and willing employees.
Start training and socializing your people as you hire
them.
Establish and communicate key business performance indicators at
every level of your organization.
Train your people to solve problems and continuously improve
processes in their daily work.
Develop leaders who live and teach your company's philosophy
.
Reward top performance-and offer help to those who are
struggling.
Fascinating vignettes of Toyota's innovative culture highlight
the nuances of translating and recreating a people-centric culture
in factories and offices across the globe. These exclusive,
behind-the-scenes details are just what your company needs to
successfully learn from The Toyota Culture.
书籍目录:
Acknowledgments
Foreword
Preface:From the Toyota Way to Toyota Culture
The Toyota Way Is About Culture
Two Models of the Toyota Way
Part One:What Is Toyota Culture?
Part Two:The Quality People Value Stream
Part Three.People Supporting Processes
Part Four.Organizational Supporting Processes
Part Five.Learning from Toyota About Growing a Lean Culture
Bibliography
Index
作者介绍:
Jeffrey K. Liker, the author of the bestselling The Toyota
Way, is Professor of Industrial and Operations Engineering at the
University of Michigan and co-owner of consulting firm
Optiprise.
Michael Hoseus is Executive Director of the Center for Quality
People and Organizations. He worked for Toyota's Georgetown,
Kentucky plant for more than 12 years as a group leader, assembly
plant manager, and manager of human resources.
The Center for Quality People and Organizations is a
Toyota-supported nonprofit organization dedicated to sharing the
Toyota Way with education, community, and business organizations
through the experience of former Toyota leaders.
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The international bestseller The Toyota Way explained the company's success by introducing a revolutionary 4P model for organizational excellence-Philosophy, People, Process, and Problem Solving. Now, in Toyota Culture , preeminent Toyota authorities Jeffrey Liker and Michael Hoseus reveal how Toyota selects, develops, and motivates its people to become committed to building high-quality products-and how you can do the same for your company. . . Toyota Culture examines the �human systems� that Toyota has put in place to instill its founding principles of trust, mutual prosperity, and excellence in its plants, dealerships, and offices around the world. Beginning with a look at the evolution of the Toyota culture and why its people are the heart and soul of the Toyota Way, the authors explain the company's four-stage process for building and keeping quality people: Attract, Develop, Engage, and Inspire. . . Drawing upon numerous examples from Liker's decades of research as well as Hoseus' insider access as a Toyota manager, Toyota Culture gives you the tools you need to: . . Find competent, able, and willing employees. Start training and socializing your people as you hire them. Establish and communicate key business performance indicators at every level of your organization. Train your people to solve problems and continuously improve processes in their daily work. Develop leaders who live and teach your company's philosophy . Reward top performance-and offer help to those who are struggling. . Fascinating vignettes of Toyota's innovative culture highlight the nuances of translating and recreating a people-centric culture in factories and offices across the globe. These exclusive, behind-the-scenes details are just what your company needs to successfully learn from The Toyota Culture . .
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