LEARNING TO FLY 学习飞跃：来自世界著名知识公司的实用经验（书和光盘） mobi 下载 网盘 caj lrf pdf txt 阿里云

Today, no one is, nor can be, an expert in everything. In every challenge, it is easy to feel that you don't know enough to keep up with the accelerating pace of change inside our organisations, let alone the world outside. Start with the assumption that somebody somewhere has already done what you are trying to do. How can you find out whom, and learn from them? Learning to Fly shows exactly how to put knowledge management theory into practice, sharing the tools used and the experience and insights gained by two leading practitioners.

Completely updated for the second edition, Learning to Fly shares the authors’ experiences from BP and other leading knowledge organisations.and incorporates new material on implementation and best practice, including a CD-ROM with KM tools and exercises.

“Chris Collison and Geoff Parcell show how new ideas and tools are making working and learning inseparable.” Peter Senge.

作者简介:Chris Collison is a champion for knowledge sharing and an agent for change. He has presented to audiences at business schools and at conferences around the world, and is a regular contributor to specialist knowledge management publications. During his career he has advised government departments and worked with business leaders in many organizations, sharing the practical experiences he gained whilst working in BP's knowledge management team. As Director of Change & Knowledge Management for Centrica plc, he is responsible for developing organizational capability across this international energy and essential services company. Chris is a Chartered Fellow of the CIPD.

Preface

Acknowledgements

PART I: OVERVIEW

1 Setting the Context

2 What is Knowledge Management?

3 The Holistic Model – It’s More Than the Sum of the Parts

4 Getting the Environment Right

5 Getting Started – Just Do It

PART II: TOOLS AND TECHNIQUES

6 Connecting Sharers with Learners – Using Self-Assessment

7 Learning From Your Peers – Somebody Has Already Done It

8 Learning Whilst Doing – Time to Reflect

9 Learning After Doing – When it’s All Over

10 Finding the Right People – If Only I Knew Who

11 Networking and Communities of Practice

12 Leveraging What We Have Learned – Capturing Knowledge

PART III: TODAY AND TOMORROW

13 Embedding it in the Organization – Preparing To Let Go

14 Review of the Book – What Did We Set Out To Do?

Appendix A

Appendix B

Resources 1

Resources 2-One Page Resources

Index

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书籍介绍

Today, no one is, nor can be, an expert in everything. In every challenge, it is easy to feel that you don't know enough to keep up with the accelerating pace of change inside our organisations, let alone the world outside. Start with the assumption that somebody somewhere has already done what you are trying to do. How can you find out whom, and learn from them? "Learning to Fly" shows exactly how to put knowledge management theory into practice, sharing the tools used and the experience and insights gained by two leading practitioners. Completely updated for the second edition, "Learning to Fly" shares the authors' experiences from BP and other leading knowledge organisations.and incorporates new material on implementation and best practice, including a CD-ROM with KM tools and exercises. "Chris Collison and Geoff Parcell show how new ideas and tools are making working and learning inseparable." Peter Senge.