From .com to .profit: Inventing Business Models That Deliver Value AND Profit从网络到利润——开发盈利价值的商业模式 mobi 下载 网盘 caj lrf pdf txt 阿里云

　　It couldn't last forever.., and it didn't. Finally, scores of e-businesses that once enjoyed astronomical capitalization in spite of their vague business plans, modest sales, and absence of profits have been called on the carpet. The experimental first era of e-business is over and now it's time for the next, when companies will deliver customer value and make a profit or disappear 　　altogether.

Nick Earle, Hewlett-Packard's chief strategist for e-services, and Peter Keen, a respected strategy and business consultant, map the future of online business and describe the six key drivers that companies must master in order to survive the next era of e-commerce.

"Nick Earle and Peter Keen provide an accurate and compelling overview of the current e-business turmoil and landscape. From .corn to .profit defines the current struggles companies face and offers candid insights on how to create the right Internet business model to achieve 　　profitability."

-Patty Seybold, CEO, The Patricia Seybold Group; author, Customers.com

"Earle and Keen's timing could not be better. Investors have clearly called out for e-commerce companies to move beyond business models to business realities.

This book focuses on critical drivers for making that transition and gives a wealth of examples that bring home its points. This is an important book that can help migrate e-businesses from the list of 'first movers' to the list of 'first provers.'"

-Geoffrey Moore, chairman, The Chasm Group

FOREWORD　ix

　Ann Livermore

PREFACE　xiii

ACKNOWLEDGMENTS　xix

ABOUT THE AUTHORS　xxiii

PART ONE THE WORLD OF INTERNET BUSINESS

　1.THE VALUE PATH FROM .COM TO .PROFIT

　2.POSITIONING FOR THE .PROFIT ERA: GAINING THE BUSINESS MANAGEMENT ADVANTAGE

　3.DELIVER VALUE TO CUSTOMERS AND PROFIT FOR THE FIRM THROUGH RELATIONSHIP, COLLABORATION, AND COMMUNITY

PART TWO THE VALUE IMPERATIVES OF THE INTERNET SPACE

　4.CRAFT THE BUSINESS MODEL THROUGH THE VALUE IMPERATIVES

　5.PERFECT YOUR LOGISTICS

　6.CULTIVATE YOUR LONG-TERM CUSTOMER RELATIONSHIPS

　7.HARMONIZE YOUR CHANNELS ON THE CUSTOMER'S BEHALF

　8.BUILD A POWER BRAND FOR YOUR BUSINESS

　9.TRANSFORM YOUR CAPITAL AND COST STRUCTURES

　10.BECOME A VALUE-ADDING INTERMEDIARY- OR USE ONE

　11.IMAGINE ... WHAT'S NEXT?

ENDNOTES

INDEX

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