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Human resources management is criti-cal to the success of any organization,particularly in today's complex business environment.More and more often,managers and business owners-in addition to HR personnel-are charged with aspects of human resources managemnt:recruit-ment,training and develop-ment,job analysis,corporate restructuring,compensation,and morale-to name a few.Lack of ecpertise can result in the loss of key staff,diminished productivity and porfitability,or a lawsuit.Streetwise Human Resources Management shouw how to balance the needs of your employees with the objectives of your business.

作者简介：

PATRICIA BUHLER,D.B.A.,is a proefessor at Goldey-Beacom College and the owner of Buhler Business Consultants,which specializes in management issues.She is a contributing editor of Supervision magazine and is the author of more than 100 published a human resources management.She is listed in the International Who's Who of Professional and Business Women 2000.She lives in Newark,Delaware.

Dedication Acknowledgments

Introduction

PART1:HUMAN RESOURCES:A KEY ORGANIZATIONAL RESOURCE

CHAPTER 1 The Environment of Human Resources Today

What Are Human Resources?

A Historical Perspective

The Challenge of Managing Human Resources in Today's Enivironment

How Do Human Resources Assist the Organization?

Building High-Performance Organizations

The Funcions of Human Resources

Summary

CHAPTER 2 The Legal Environment

Enocuraging Work Force Diversity

Major Legislation Impacting

Discrimination and Harassment

The Equal Employment Oppportunity Commission:Enforcement

Affirmative Action:A Remedy for Past Discrimination

The Rights of Employees

Employers Have Rights,Too

Responsibilities of Organtions Today

Summary

Streetwise Advice

CHAPTER 3 The New Role of Human Resources

CHAPTER 4 Skills for Effective Human Resource Management

PART 2:STAFFING:THE RIGHT PEOPLE FOR THE RIGHT JOB

CHAPTER 5 Human Resource Planning

CHAPTER 6 Recruitment

CHAPTER 7 Selection:The Steps to the Decision to Hire

CHAPTER 8 Orientation:The Acculturation Process

PART 3:MAXIMIZING EMPLOYEE PERFORMANCE

CHAPTER 9 Training and Development

CHAPTER 10 Job Analysis

CHAPTER 11 Job Design

CHAPTER 12 Motivation:The Old and the New

CHAPTER 13 Appraising Performance

PART4:MAINTAINING HUMAN RESOURCES

CHAPTER 14 Compensation and Benefits

CHAPTER 15 Retention Strategies

PART5:HUMAN RESOURCE TRENDS

CHAPTER 16 Downsizing,Layoffs,Restructuring,and New Organizational Structures

CHAPTER 17 Safety,Health and Privacy Issues

CHAPTER 18 Diversity

APPENDICES

APPENDIX A

APPENDIX B

APPENDIX C

APPENDIX D

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书籍介绍

Packed with information, illustrations, graphs, forms, and worksheets, the Streetwise "RM" books provide everything business-people need to get up and running in the fast lane. Readers benefit from the expert advice of seasoned professionals in all areas of business, from motivating employees to marketing, building web site traffic to financing.