Business Etiquette For Dummies, 2nd Edition商业礼仪指南，第2版 mobi 下载 网盘 caj lrf pdf txt 阿里云

Navigate cultural differences in meeting styles and gift-giving.

Want to be on your best business behavior? This friendly, authoritative guide shows you how to develop good etiquette on the job and successfully navigate today's culturally diverse business environment. You get savvy tips for dressing the part, making polite conversation, minding your manners at meetings and meals, behaving at off-site events, handling ethical dilemmas, and conducting international business.

Discover how to:

Make a great first impression

Practice proper online etiquette

Build your verbal and written skills

Deal with difficult personalities

Become a well-mannered traveler

Introduction

Part I: Conducting Yourself Gracefully in the Business World

　Chapter 1: Displaying Good Manners at Work

　Chapter 2: Making a Positive Impression on the Job

　Chapter 3: Working in a Diverse Environment

　Chapter 4: Look Sharp! Creating Professional Style and Presence

Part II: Building Better Communication Skills

　Chapter 5: The Art of Meeting and Greeting

　Chapter 6: Making Polite Conversation

　Chapter 7: Improving Your Telephone Manners

　Chapter 8: Sharpening Your Written Communication Skills

　Chapter 9: Keeping Up with Electronic Etiquette

Part III: Behaving in the Boardroom and Beyond

　Chapter 10: Minding Your Meeting Manners

　Chapter 11: Engaging in Business Meals and Parties

　Chapter 12: Mastering Dining Etiquette

　Chapter 13: Attending Conferences, Trade Shows, and Special Events

　Chapter 14: Taking Part in a Variety of Social Off-Site Activities

　Chapter 15: Marking Life’s Major Events and Passages

Part IV: Overcoming Work-Related Challenges

　Chapter 16: Coming to Terms with Difficult People

　Chapter 17: Managing Office Conflict

　Chapter 18: Managing Ethical Dilemmas at Work

　Chapter 19: Handling Sexuality in the Workplace

Part V: Doing Business on a Global Scale

　Chapter 20: Pack Your Manners! Traveling for Business

　Chapter 21: Now You’ve Arrived: Adapting to a New World

　Chapter 22: Crossing Cultural Lines: Your Passport for Success

Part VI: The Part of Tens

　Chapter 23: Nearly Ten College-to-Career Etiquette Tips

　Chapter 24: Ten Tips for Impressive Job Interviews

Index

Sue Fox is the author of Etiquette For Dummies, 2nd Edition, and a professional member of the International Association of Protocol Consultants (IAPC) in Washington, D.C.

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Make no mistake, etiquette is as important in business as it is in everyday life — it’s also a lot more complicated. From email and phone communications to personal interviews to adapting to corporate and international cultural differences, Business Etiquette For Dummies, 2 nd Edition, keeps you on your best behavior in any business situation. This friendly, authoritative guide shows you how to develop good etiquette on the job and navigate today’s diverse and complex business environment with great success. You’ll get savvy tips for dressing the part, making polite conversation, minding your manners at meetings and meals, behaving at off-site events, handling ethical dilemmas, and conducting international business. You’ll find out how to behave gracefully during tense negotiations, improve your communication skills, and overcome all sorts of work-related challenges. Discover how to: Make a great first impression Meet and greet with ease Be a good company representative Practice proper online etiquette Adapt to the changing rules of etiquette Deal with difficult personalities without losing your cool Become a well-mannered traveler Develop good relationships with your peers, staff, and superiors Give compliments and offer criticism Respect physical, racial, ethnic, and gender differences at work Learn the difference between “casual Friday” and sloppy Saturday Develop cubicle courtesy Avoid conversational faux pas Business etiquette is as important to your success as doing your job well. Read Business Etiquette For Dummies, 2 nd Edition, and make no mistake.