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内容简介:
No is perhaps the most important and certainly the most powerful
word in the language. Every day we find ourselves in situations
where we need to say No–to people at work, at home, and in our
communities–because No is the word we must use to protect ourselves
and to stand up for everything and everyone that matters to
us.
But as we all know, the wrong No can also destroy what we most
value by alienating and angering people. That’s why saying No the
right way is crucial. The secret to saying No without destroying
relationships lies in the art of the Positive No, a proven
technique that anyone can learn.
This indispensable book gives you a simple three-step method for
saying a Positive No. It will show you how to assert and defend
your key interests; how to make your No firm and strong; how to
resist the other side’s aggression and manipulation; and how to do
all this while still getting to Yes. In the end, the Positive No
will help you get not just to any Yes but to the right Yes, the one
that truly serves your interests.
Based on William Ury’s celebrated Harvard University course for
managers and professionals, The Power of a Positive No
offers concrete advice and practical examples for saying No in
virtually any situation. Whether you need to say No to your
customer or your coworker, your employee or your CEO, your child or
your spouse, you will find in this book the secret to saying No
clearly, respectfully, and effectively.
In today’s world of high stress and limitless choices, the pressure
to give in and say Yes grows greater every day, producing overload
and overwork, expanding e-mail and eroding ethics. Never has No
been more needed. A Positive No has the power to profoundly
transform our lives by enabling us to say Yes to what counts–our
own needs, values, and priorities.
Understood this way, No is the new Yes. And the Positive No may be
the most valuable life skill you’ll ever learn!
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作者介绍:
A world-renowned negotiator, mediator, and bestselling author,
William Ury directs the Global Negotiation Project at Harvard
University. Over the last thirty years he has helped millions of
people, hundreds of organizations, and numerous countries at war
reach satisfying agreements.
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原文赏析:
There is a saying that half our problems today come from saying Yes when we should be saying No.
Avoidance, in whatever domain of life, is deadening. As Martin Luther King Jr.once said, "Our lives begin to end the day we become silent about things that matter."
其它内容:
编辑推荐
From Publishers Weekly
Twenty-five years after the publication of the bestselling Getting
to Yes, Ury addresses the other side of the coin, but his version
of "No" is not a simple rejection. "A Positive No begins with Yes
and ends with Yes," he says, because it defines the nay-sayer's
self-interests and paves the way for a continued relationship. Ury
delineates this "Yes! No. Yes?" pattern recursively, so that each
step is itself another three-part process. In addition to drawing
on his own experiences as a negotiator for conflicts in countries
like Chechnya and Venezuela, and the historical examples of
activists like Rosa Parks, Nelson Mandela and Mahatma Gandhi, he
shows how his principles can be used in the home and the workplace.
He even throws in a few literary precedents, citing Melville's
Bartleby the Scrivener, whose repetition of the phrase "I would
prefer not to" is cited as a "simple and admirable" method of
polite refusal. Some of Ury's advice, like describing how another's
actions make you feel rather than attacking the action, may strike
the more cynical minded as touchy-feely, but his reminders to
consider the other person's perspective while asserting your own
position create a clear, unambiguous path to win-win situations.
(Mar. 6)
Copyright © Reed Business Information, a division of Reed
Elsevier Inc. All rights reserved. --This text refers to the
Hardcover edition.
From AudioFile
The third in Ury's acclaimed series on negotiation is a powerful
text for anyone who deals with interpersonal communication. In
truth, everyone can benefit from listening since all of us
negotiate day to day. As narrator, Ury imbues his message with
authority. His voice and cadence clearly demonstrate some of his
power to persuade. The listener can learn almost as much from the
way Ury uses his voice as from the lessons themselves. The work can
certainly stand alone. You need not have listened to GETTING TO YES
or GETTING PAST NO, the other two books in this series? but maybe
you should. M.C. © AudioFile 2007, Portland, Maine--
Copyright © AudioFile, Portland, Maine --This text refers
to the Audio CD edition.
Review
"William Ury brings a marvelous blend of experience, insight,
integrity and warmth to his work. In this wonderful book he teaches
us how to say No—with grace and effect—so that we might create even
better Yes".—Jim Collins, author Good to Great
"Almost any brief comment on The Power of a Positive No would be
trite. Suffice it to say that if I'd had and used this book for the
last 25 years, I would have doubtless avoided innumerable
heartaches and headaches and tattered personal and professional
relationships. 'Original' is an embarrassingly overused word on
book dust jackets, but, simply, this all-important book stands
alone on a subject that underpins, like no other, jndividual and
organizational effectiveness."—Tom Peters, author of In search of
Excellence
"The world's biggest shared secret is that most of us say yes
when we really want to say no, in both our professional and private
lives. Bill Ury generously provides us with insights and techniques
to turn this malady into win-win solutions. This is a wise and
powerful book."—John Naisbitt, author of Megatrends
"No matter whether you are negotiating compensation with the
toughest CFO or a curfew for your teenager, this book teaches us a
critical and counterintuitive lesson. You can say no and
still be nice. Simple, straightforward and easy to read, The
Power of a Positive No is a YES on our reading list."—Linda Kaplan
Thaler and Robin Koval, authors of The Power of Nice: How to
Conquer the Business World with Kindness
From the Hardcover edition.
书籍介绍
No is perhaps the most important and certainly the most powerful word in the language. Every day we find ourselves in situations where we need to say No–to people at work, at home, and in our communities–because No is the word we must use to protect ourselves and to stand up for everything and everyone that matters to us.
But as we all know, the wrong No can also destroy what we most value by alienating and angering people. That’s why saying No the right way is crucial. The secret to saying No without destroying relationships lies in the art of the Positive No, a proven technique that anyone can learn.
This indispensable book gives you a simple three-step method for saying a Positive No. It will show you how to assert and defend your key interests; how to make your No firm and strong; how to resist the other side’s aggression and manipulation; and how to do all this while still getting to Yes. In the end, the Positive No will help you get not just to any Yes but to the right Yes, the one that truly serves your interests.
Based on William Ury’s celebrated Harvard University course for managers and professionals, The Power of a Positive No offers concrete advice and practical examples for saying No in virtually any situation. Whether you need to say No to your customer or your coworker, your employee or your CEO, your child or your spouse, you will find in this book the secret to saying No clearly, respectfully, and effectively.
In today’s world of high stress and limitless choices, the pressure to give in and say Yes grows greater every day, producing overload and overwork, expanding e-mail and eroding ethics. Never has No been more needed. A Positive No has the power to profoundly transform our lives by enabling us to say Yes to what counts–our own needs, values, and priorities.
Understood this way, No is the new Yes. And the Positive No may be the most valuable life skill you’ll ever learn!
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