冲突解决 Conflict Management mobi 下载 网盘 caj lrf pdf txt 阿里云

Conflict Management is an easy-to-read and high-powered tool for understanding and managing conflict situations. Conflict can spiral out of control, but if you understand how the spiral works you may be able to prevent it from even beginning.

In this book you will find many options for managing conflict, including:

- planning

- goal setting

- compromise

Preface

Introduction

1 Conflict--the basics

2 Conflict development

3 Approaches to managing conflict

4 Negotiation--the basics

5 Positions, concessions and interests

6 Getting ready to negotiate

7 Negotiation styles

8 Negotiation tools and planning

Conclusion

Notes

Glossary

Index

暂无相关内容，正在全力查找中

暂无出版社相关信息，正在全力查找中！

暂无相关书籍摘录，正在全力查找中！

在线阅读地址：冲突解决 Conflict Management在线阅读

在线听书地址：冲突解决 Conflict Management在线收听

在线购买地址：冲突解决 Conflict Management在线购买

暂无原文赏析，正在全力查找中！

书籍介绍

Conflict Management is and easy-to-read and high-powered tool for understanding and managing conflict situations. Conflict can spiral out of control, but if you understand how the spiral works you may be able to prevent it from even beginning.

In this book you will find many options for managing conflict, including:

* planning;

* goal setting;

* compromise;

* mediation.

Expert communication Baden Eunson also takes an in-depth look at negotiation skills. He offers a visual and fresh approach to the world of strategies and tactics, negotiation styles, the importance of listening and questioning skills, the reasons why the location of negotiation can affect its outcome, and why the phrase 'win-win' is not a cliché but a technique for success.